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  1. XPRT Media Helpdesk
  2. Managing your company`s leads

Managing your company`s leads

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  • What types of leads can I generate through XPRT?
  • What are hard leads?
  • How do I know my company has received a hard lead?
  • Where can I see the hard leads my business has generated through XPRT?
  • Why not reply directly by email to the hard leads my company receives?
  • Who can view and reply to the hard leads my company receives?
  • Can I reply to my hard leads?
  • How do I know who sent the request?
  • How do I change a request’s status?
  • How do I reopen a hard lead that I have closed?
  • Why do I get emails saying “You have a request for information that requires follow-up”?
  • Why do I receive hard leads about my competitors' products?
  • What are soft leads?
  • How will I be notified of soft leads?
  • Can I follow up with soft leads?
  • Where can I see all my company's soft leads?
  • How can I convert my leads to sales?
  • Can I export my leads to my own CRM or marketing automation software?
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